1.1 In these Conditions the following words have the following meanings:
1.2 References to any statute or statutory provision shall be construed as a reference to that statute or statutory provision as from time to time amended, consolidated, modified, extended, re-enacted or replaced.
1.3 References to the masculine include the feminine and the neuter and to the singular include the plural and vice versa.
1.4 Headings will not affect the construction of these Conditions.
2.1 Subject to any variation under Section 2.3, the Contract will be on these Conditions to the exclusion of all other terms and conditions (including any terms or conditions which the Buyer purports to apply under any purchase order, confirmation of order, specification or other document).
2.2 No terms or conditions endorsed upon, delivered with or contained in the Buyer’s purchase order or other document will form part of the Contract simply as a result of such document being referred to in the Contract.
2.3 These Conditions apply to all the Company’s sales. Any variation to these Conditions and any representations about the Goods shall have no effect unless expressly agreed in writing and signed by an authorized director of the Company. Nothing in this Condition will exclude or limit the Company’s liability for fraudulent misrepresentation.
2.4 Each order for Goods by the Buyer shall be deemed to be an offer by the Buyer to purchase Goods subject to these Conditions.
2.5 No order placed by the Buyer shall be deemed to be accepted by the Company until a written acknowledgement of order (an “Order Acknowledgement”) is issued by the Company or (if earlier) the Company delivers the Goods to the Buyer.
2.6 The Buyer must ensure that the terms of its order and any applicable specification are complete and accurate.
2.7 Any quotation is valid for a period of 30 days only from its date (provided the Company has not previously withdrawn it). No contract will come into existence until the Company despatches the Order Acknowledgement or delivers the Goods.
2.8 With respect to schedules/blanket orders subject to call-off and invoiced separately, these invoices will become due and payable on agreed terms in their own right, notwithstanding that they are part of a larger blanket order.
3.1 The description of the Goods shall be as set out in the Company’s quotation or (if no quotation is provided) the Contract.
3.2 All drawings, descriptive matter, specifications and advertising issued by the Company or contained in the Company’s websites are published for the sole purpose of giving an approximate idea of the Goods. They will not form part of the Contract.
3.3 The Company reserves the right to supply up to 10% undergauge material.
3.4 Any cast material supplied by the Company has a maximum tolerance in thickness of +/-10% due to the manufacturing process of cast acrylic.
4.1 Unless otherwise agreed in writing, delivery of the Goods shall take place at the Company’s designated place of business or fulfillment facility.
4.2 The Buyer will take delivery of the Goods within three days of the Company giving notice that the Goods are ready.
4.3 Any delivery dates specified are estimates only. Time for delivery shall not be made of the essence by notice. If no dates are specified, delivery will be within a reasonable time.
4.4 The Company will not be liable for any direct, indirect or consequential loss (including loss of profits, business, or goodwill), costs, damages, or expenses caused directly or indirectly by any delay in delivery, nor will delay entitle the Buyer to terminate the Contract unless such delay exceeds 180 days.
4.5 If the Buyer fails to accept delivery when Goods are ready, or the Company cannot deliver on time because the Buyer has not provided appropriate instructions or authorizations:
4.6 The Buyer will provide at its own expense at the Delivery Point adequate equipment and manual labor for loading/unloading.
4.7 If the Company delivers up to 5% more or less than the quantity contracted, the Buyer shall not be entitled to reject the Goods and shall pay for such Goods at the pro rata Contract rate.
4.8 The Buyer has 3 days following delivery (and before any use or installation is made) to inspect the Goods and notify the Company in writing of any defect, shortage, or damage. If the Buyer fails to comply, the Goods are conclusively presumed free from apparent defects and accepted. For latent defects, notice must be given within 3 days of discovery.
4.9 If a faulty or incorrect item is received, the Buyer must notify the Company within 72 hours to be eligible for a refund or replacement. The item must be returned within 14 days in its original condition.
4.10 Crucial Inspection Clause: Material must be thoroughly inspected prior to installation. If any damage or defects are discovered after installation has taken place, the Company will be unable to provide a refund or replacement.
4.11 For returns during the 3-day testing period, prior authority must be obtained from the Company. The cost of returning materials is the responsibility of the Buyer.
4.12 Orders delivered outside of the primary shipping zone may be subject to local import duties, tariffs, and customs clearance fees.
4.13 Special Requests: Courier delivery instructions (e.g., specific drop-off locations) are accommodated on a best-effort basis but remain at the sole discretion of the courier partner.
4.14 Courier Limitation: The Company is not liable for any failure by third-party couriers to adhere to special delivery instructions once the Goods are dispatched.
5.1 The quantity recorded by the Company upon despatch shall be conclusive evidence of the quantity received by the Buyer unless conclusive contrary evidence is provided.
5.2 The Company shall not be liable for non-delivery unless written notice is given within 3 days of the date when the Goods would ordinarily have been received.
5.3 Any liability of the Company for non-delivery shall be limited to replacing the Goods within a reasonable time or issuing a credit note at the pro rata Contract rate.
6.1 The Goods are at the risk of the Buyer from the time of delivery.
6.2 Ownership of the Goods shall not pass to the Buyer until the Company has received in full (in cash or cleared funds) all sums due in respect of the Goods and all other outstanding accounts.
6.3 Until ownership passes, the Buyer must store the Goods separately, keep them identifiable, maintain them in satisfactory condition, and keep them insured on the Company’s behalf.
6.4 The Buyer may resell the Goods before ownership passes solely in the ordinary course of business at full market value as principal.
6.5 The Buyer’s right to possession terminates immediately upon insolvency, bankruptcy proceedings, liquidation, appointment of receivers, or if the Buyer encumbers or charges any of the Goods.
6.6 The Company is entitled to recover payment for the Goods notwithstanding that ownership has not passed.
6.7 The Buyer grants the Company an irrevocable licence to enter any premises where Goods are stored to inspect or recover them.
7.1 Unless otherwise agreed in writing, the price shall be as set out in the Company’s price list published on the date of delivery.
7.2 Prices are exclusive of any applicable sales tax, duties, loading, unloading, carriage, and insurance, which the Buyer shall pay in addition.
7.3 All prices and payments shall be in United States Dollars (USD) unless expressly agreed in writing otherwise.
7.4 Unless stated to be firm, prices are subject to variation to take account of increases in wages, materials, or other supply chain costs since the date of order, and the invoice will be adjusted accordingly.
8.1 Payment is due 30 days from the date of issue of the invoice unless otherwise stated at checkout.
8.2 Any agreed deposit shall be payable within 14 days of the Order Acknowledgement. The Company is not obliged to manufacture or supply Goods until the deposit is paid.
8.3 Divisible Contract: Each delivery shall be deemed a separate contract, invoiced separately, and payable in full without reference to defects or defaults in other instalments.
8.4 Time for payment shall be of the essence. Failure to pay on time will result in the immediate withdrawal of credit facilities and the application of interest charges.
8.5 No payment is deemed received until cleared funds are obtained.
8.6 All payments become due immediately upon termination of this Contract.
8.7 Payments must be made without any deduction, set-off, or counterclaim unless backed by a valid court order.
8.8 Late payments will accrue interest at an annual rate of 3% above the Federal Reserve Federal Funds Rate, calculated daily from the due date until payment is completed.
9.1 Where the Company is not the manufacturer, it will endeavour to transfer the benefit of any manufacturer warranty to the Buyer.
9.2 The Company warrants that for 12 months from delivery, the Goods will:
9.3 The Company is not liable for a breach of warranty unless:
9.4 The Company is not liable if the Buyer makes further use of the Goods after giving notice, fails to follow instructions (storage, installation, maintenance), or alters/repairs the Goods without written consent.
9.5 Subject to the above, the Company will, at its option, repair, replace, or refund the defective Goods.
9.6 If the Company complies with Section 9.5, it shall have no further liability for breach of warranty.
10.1 This section sets out the entire financial liability of the Company to the Buyer regarding breaches, tortious acts, or negligence arising under the Contract.
10.2 To the fullest extent permitted by law, all implied warranties, conditions, or other terms statutory or under common law are excluded from the Contract.
10.3 Nothing in these Conditions excludes or limits liability for death or personal injury caused by the Company’s gross negligence or for fraudulent misrepresentation.
10.4 Subject to Sections 10.2 and 10.3:
11.1 The Buyer shall not assign the Contract without prior written consent from the Company.
11.2 The Company may assign the Contract or any part of it to any person, firm or company.
The Company reserves the right to defer delivery, cancel the Contract, or reduce volume if prevented or delayed by circumstances beyond its reasonable control (including acts of God, government actions, war, strikes, lock-outs, or global supply chain disruptions). If the event continues for more than 60 days, the Buyer may terminate the Contract via written notice.
13.1 Each right or remedy of the Company is without prejudice to any other right or remedy.
13.2 If any provision is found invalid or unenforceable by a court of competent jurisdiction, it shall be deemed severable, and the remaining provisions shall continue in full force.
13.3 Failure or delay by the Company in enforcing any provision is not a waiver of its rights.
13.4 The formation, construction, performance, and validity of this Contract shall be governed by the laws of the **State of Delaware**, without regard to its conflict of law principles. The parties submit to the exclusive jurisdiction of the state and federal courts located within the United States.
14.1 All written communications between the parties regarding this Contract must be delivered by hand, pre-paid tracking post, or via email to the following designated addresses:
To the Buyer: To the billing/shipping address or email address specified during the website checkout or purchase order process.
14.2 Communications shall be deemed received:
15.1 Standard Products: You can return any standard, non-customized, or non-cut-to-size product within 14 days of receipt. Items must be in a 100% re-sellable condition to qualify for a full refund.
15.2 Customized Products: Products that have been customized, fabricated, tailored, or cut to size in any way cannot be returned or refunded.
15.3 Cancellation Requests: You must inform our support team via email at RamirezMayerlis633@gmail.com or via phone at +86 15671391987 as soon as possible if you wish to cancel an order. For custom items, we will verify if production/fabrication has already commenced.
15.4 If a custom product has already been cut or processed but has not yet been dispatched, it remains strictly ineligible for cancellation or a refund.
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